Meet our Team
GREG GAYLORD
OWNER & SALES | Greg has been working in the family business his entire Life. In Canada, most boys want to play in the NHL or be an astronaut, Greg wanted to drive a forklift. At 10 years old his dream came true and he hasn’t looked back. Greg has worked in every job within the company, making him an excellent resource and wealth of information! He loves travelling to visit clients and jobsites but most of all loves spending time with his wife Emma and two children; Edison and Ophelia.
Favourite Floor | I'm a simple guy, I just love the White Oak Rift & Quartersawn finished Natural.
KELLY MCCOURT
STAIN GURU | Kelly is the stain expert behind all your custom items; from accessories, stair treads, to custom colour samples. Her eye for mixing colours, matching stain, and creating custom pieces for your home is a true gift and asset to our team. When she is not busy filling orders, she is working on custom signs and helping with showroom projects and renovations. In her spare time, Kelly is a hockey lover and Boston Bruin fanatic! She also enjoys sipping margaritas and working in her garden.
Favourite Floor | Rift & Quartersawn White Oak Natural with Natural Walnut Accents.
KELSEY SHARLAND
CREATIVE DIRECTOR & SALES | Kelsey joined to the team with an eye for design, style, and flair. She's great with colour, product selections, and helping you find the perfect tone! She loves styling the vignettes, adding new decor, and planning showroom renovations with Emma Gaylord. Kelsey loves working with Clients and getting invested in their project and is our go to when we need help with colours! When she's not at work, she enjoys cooking, shopping, and spending time with her family and daughter.
Favourite Floor | White Oak Champagne. I love all things white in an interior, and this floor is a such a staple in our stain gallery. It looks good with everything.
CHRIS MCFAUL
DELIVERIES | Chris looks after making sure your hardwood flooring arrives to your home and/or project. He has unloaded 1000s of square feet of flooring all over North America and gets to see most projects first hand. When he is not out on the road, Chris is busy helping us execute design ideas and installing new hardwood floors at the showroom. Chris's good natured spirit and "enthusiasm" for renovation projects at the showroom do not go unnoticed. In his spare time, he loves all things outdoors from hunting to four wheeling and spending time with his family.
Favourite Floor | Hickory Blonde 1850 or anything from the 1850 collection.
MARC OLIVER
WAREHOUSE | Marc looks after all things at the warehouse. From organizing floors waiting to ship, loading trucks, to creating samples. He also looks after an array of miscellaneous projects that get thrown at him - from furniture creation to repair work, Marc is very versatile. He is originally from Portsmouth England, so when he is not busy working he is busy charming people with his smooth accent (but don't let that fool you, he is as sarcastic as they come!). In his spare time, he enjoys woodworking, hunting, and being a cat daddy.
Favourite Floor | White Oak Natural.
AMANDA OLIVER
DELIVERY COORDINATOR & ACCOUNTING | Amanda is the go to after you purchase your hardwood flooring. She is a crucial part of the team from discussing job site conditions, delivery details, to looking after your invoicing. Amanda's love for organization is above all, which sets her up for success in her role. Her upbeat, friendly personality is contagious in the office. In her spare time, Amanda loves to make resin jewellery and look after her chickens.
Favourite Floor | Anything natural! Hickory & Walnut natural have so much natural variation.
ELIZABETH BONHAM
ADMIN & MARKETING / RESIDENT OFFICE MOM | Elizabeth looks after managing the phones, checking Client's in for their appointments, and looking after your sample shipments & orders. She helps to keep us all on task, ensures we have ample snacks for staff meetings, and is always brewing a fresh pot of coffee. Her natural caretaking nature shines through in her role (i.e. The office Mom). In her spare time, she enjoys spending time with her family and catching some sunshine.
Favourite Floor | Oh! I can't decide, I just love them all! I would pick Ash Naples, I love the soft grey.
NIKKI ONUAH
MARKETING & SALES COORIDNATOR | Nikki is the newest member of the Gaylord Team! Her main role is managing the company's social media accounts and creating engaging content. Nikki's energetic and comedic personality makes for a great content creator! When she's not editing videos, she's working on website updates, writing blogs, and planning marketing campaigns. In her spare time, she enjoys modelling and creating fashion content.
Favourite Floor | Definitely our new stain Biscotti! It's the perfect warm, neutral tone.
OPHELIA GAYLORD
THANK YOU CARD DESIGNER & RESIDENT FASHIONISTA | Ophelia is our resident fashionista. Her style is fun, unique, and everchanging! She will give you feedback on your outfit if you need it! Ophelia loves decorating and staging areas of our showroom, but she thinks we are lacking some pink! She spends her time doing all things artistic - gymnastic, dance, designing dresses and outfits for popstars. When she's not busy with her fun activities, she is busy drawing and decorating our custom thank you cards for our clients. When she graduates elementary school, she'd like to attend high school in New York or Paris...neither of which is in her school district! (Ha!)
Favourite Floor | White Oak Naples!
EDISON GAYLORD
THE ENTERTAINMENT | Edison loves dinosaurs, spiderman, and monster trucks. He loves going to the warehouse with Dad and is always trying to help out with renovations. From helping Dad build a custom desk to painting a streak on the floor throughout the entire showroom with an unattended paint roller - we always love having Eddie in the office! There is never a dull moment. He enjoys riding bikes, playing lego, and swimming! Like his father was before him, he is also an aspiring forklift operator.
Favourite Floor | Lava!