Gaylord Hardwood Flooring

“We wanted to thank you for your assistance when we bought the flooring… especially for holding it for us for such a long time while we were planning and building our home. It took four of us only four days to lay the 1500 square feet. It went really well and the results are wonderful.”

“Thanks so much for the invitation to visit your showroom recently. Congratulations on your 25th anniversary and on the beautiful showroom. The renovated space is an informative and inspirational showcase for all your products. I’m sure visitors will find the room vignettes very helpful when it comes to making a decision about flooring. Choosing flooring is like choosing stone for a countertop – you need to see more than just a small sample to fully appreciate the product. Seeing the product installed underfoot is truly the best way to shop for flooring. The installations show the variations in the grains of the woods and the great number of finish options. I also like the way the wall colours, mouldings, furniture and styling of each vignette help visitors visualize how each type of flooring works with various decorating and architectural styles. You’ve truly managed to maximize all of your square footage. I am amazed at the quality and breadth of your products and look forward to working with you in the future for stories in STYLE AT HOME.”

“We love Gaylord Hardwood Flooring! The selection and quality of flooring is second to none. The staff is fantastic and the service at every level is good. When we send our Farnsworth clients to Gaylord’s, we are confident they’ll receive great service and a high quality product. This is very important to us as it contributes to an enjoyable building experience for our clients and a high quality home.”

“At Luxart Homes, we provide the only highest quality product and service to our clients. As such, we search tirelessly for the highest quality suppliers, with the best service. Gaylord beats all other suppliers, in terms of quality (finish, length) and service, hands down. I am happy to have them as our hardwood supplier, and would happily recommend them to anyone who asks. ”

“I couldn’t be happier with the flooring and customer service I have received from Gaylord Hardwood Flooring. I want the “wow” factor in my homes and that is exactly what Gaylord Flooring gives me; it’s absolutely gorgeous! From the first time I entered the store right through to the final installation it was a pleasure dealing with everyone, and not to mention all done on time. Thank you!”

“I would like to take this opportunity to thank Greg Gaylord from Gaylord Forest Products Ltd. for their great product, service & outstanding display they installed in our showroom. In the first 4 years I was at Barr Homes, I cannot remember selling even 1000 sq feet of hardwood. Since Barr Homes has partnered with Gaylord we have sold well over 5000 sq feet just in the past year. Their product is excellent quality & their service is unsurpassed. From the care taken during the install to their after sales service & their policy of educating the consumer with outstanding information and warranty. This gives my clients a feeling of confidence in their purchase and helps to increase Barr Homes’ good name. I can sincerely state that Barr Homes looks forward to years of working together building fine quality homes with fine quality people such as Greg Gaylord and the company he represents. Please feel free to contact me if you have any questions or comments.”

“For over 28 years, my husband and I have worked in the home building industry; as a carpenter and interior designer. We see many homes with hardwood flooring. We chose Gaylord’s for our farm-home reno because we were impressed with the product, service, reputation, and unique showroom. We feel confident sending our kitchen and bath clients to Gaylord, knowing they will receive the same quality products and service we received. We have three kitchens on our website with your flooring.”

“Gaylord provided a quality product at a reasonable price. You provide great service before and after the sale. Your installers are professional and prompt. Delivery is always well organized and on time. Dealing with you as a local supplier is a complete pleasure. Thank you for your commitment to the Matias philosophy of always going the extra mile for your customers.”

“Thanks for all your time and effort getting the right colour floor finish for this house. It is perfect. Our customer is thrilled with the finished product, and this photo does not fully show the finishes. It is much better seeing it with your own eyes. I hope Gaylord flooring has exceeded its sales objectives so far and has a great year in 2009!”

“Excellent after sales service, and great people to work with. Any problems are dealt with right away – this means a lot. We would highly recommend the product and service.”

“I was very pleased with the service from the first meeting to the ordering of materials, and the follow-up upon job completion.”

“Thank you for your beautiful work. I really appreciated all you have done for me and my clients greatly appreciate your hardwood flooring.”

“Every staff member we have been in contact with has been as excellent as the product. It is a real pleasure to do business with your company.”

“Great products. Great showroom and helpful staff.”

“We have had an excellent experience with both your prefinished hardwood and pine flooring as well as your mouldings and trim.”

“Very good range of flooring products including the various widths and varieties of colours. The quality of the wood and finish is very good and the staff provide follow ups as well as useful installation information and customer support.”

“A great company to deal with.”

“Fabulous product….unbelievable look…..incredible customer service experience! We have been looking for 5 years for a product that would work with our radient heat. Everyone said we had to use engineered flooring. Over the 5 years we settled on many different products, but never moved forward with making a choice. In November of 2011 we finally made a choice of the engineered flooring we have been looking at, and then a friend suggested that we make a trip to Gaylords. We are so glad he did. We made the trip – the whole experience with the staff at Gaylords was second to none!! The knowledge, the caring, the patience, the accomodations, etc., etc., etc. Our solid wood floors look amazing. They are a custom colour and although they have only been in for just over 2 weeks, we have had many compliments. What is so impressive: the product, the colour options, the knowledgeable and accomodating staff….we are very impressed. We would not change anything. The floors look amazing. Anyone reading this testimonial who is in the market for new floors MUST make a trip to Gaylords.”

“Thanks so much to everyone for being so diligent and quick with my order! Your customer service on top of the quality product are reasons why I keep comiing back for more! ”

“My wife Shelly and I purchased the Circa 1850 Maple Flooring from Gaylord in 2009 for installation into our newly remodelled home. We can’t say enough about the results! Virtually every person who has visited us compliments on our floor and how beautiful it looks. It is virtually always the first thing they notice. It accents the furnishings and wall colours effortlessly; we truly love the product and the final look! We’d strongly recommend the floor to anybody considering it in their own home. Thank-you for your top notch service as well!”